Answered. From the handbook.
How it works
Understands the question
Reads the employee's question in Slack, email, or chat and figures out what they actually need - balance, eligibility, or a request.
Answers from your policy
Responds straight from your handbook and benefits docs, with the specifics for that employee - no guessing, no generic links.
Acts & logs
Submits the time-off or benefits request, routes it for approval, and logs everything to your HRIS with a confirmation back to the employee.
Works in the tools you already use
Slack
Workday
BambooHR
Gusto
Rippling
ADPFrequently asked
Your own handbook, benefits documents, and HRIS data - so answers are grounded in your actual policy and the employee's real balances, not generic advice. When something isn't covered, it says so and routes the question to your HR team.
Both. It answers the question, then takes the action - submitting a time-off request, updating an election, or opening a case - routes it for approval, and logs it in your HRIS with a confirmation to the employee.
It recognizes when a question needs a human - leave of absence, a workplace concern, anything personal - and hands it to your HR team with context, rather than trying to answer. A person stays in charge of sensitive cases.
Slack and email for the conversation, and Workday, BambooHR, Gusto, or Rippling for the data and the action - operated the way an HR coordinator would, so there's no custom integration to start.
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