Back-office employee

An onboarding employee that has the new hire set up before day one

It reaches out for the documents a new hire needs - Aadhaar and PAN, an I-9, a passport - verifies their identity, then creates the HRIS profile, runs payroll, and provisions accounts, so day one is a welcome, not a scramble.

Northwind
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# people-ops7 members
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The actual employee, working in your Slack.

Why teams trust it

Set up before they start.

Live onboarding
|
Region-specific KYC - Aadhaar & PAN
Every task
Run on schedule, fully logged
Human-in-the-loop
You approve anything sensitive
Before day one
Profile, payroll, and accounts ready when they start
The process

How it works

Step 1

Reaches out for documents

Emails the new hire for whatever their role and country require - Aadhaar and PAN in India, an I-9 or passport elsewhere - and chases anything missing.

Step 2

Verifies identity

Scans the documents the hire shares back, runs the KYC checks, and clears them for payroll - escalating anything that doesn't match.

Step 3

Provisions everything

Reads the offer, creates the HRIS profile, sets up payroll and benefits, and provisions accounts and access by role.

Step 4

Tracks & hands off

Sends the onboarding packet, runs the checklist to completion, and flags anything that needs a human - with the full record logged.

Watch it work

From offer to onboarded, end to end

It reads the new-hire details, creates the profile, sets up payroll and accounts, and submits the record - you just approve anything sensitive.

Offer of Employment - Tom Alvarez.pdf
Northwind, Inc.Offer of Employment
March 24, 2026
Dear Tom Alvarez, On behalf of everyone at Northwind, I am delighted to offer you the position of Software Engineer II on our Engineering team. Your work throughout the interview process stood out, and we can't wait for you to join us. Your anticipated start date is April 6, 2026. This is a full-time, exempt position with an annual base salary of $148,000, paid semi-monthly, along with our full benefits package, paid time off, and equity participation. This offer is contingent on our standard background and employment-eligibility checks. To accept, please countersign below.
Warm regards,
Rachel Kim · Head of People
Daniel Cho · VP, Engineering
Workday/ People / New Hires
TA
New Hire Record
Onboarding · Workday
Draft
Full name
Position
Department
Start date
Base salary
Source
Full name
Position
Department
Start date
Base salary
Watch it work

Region-specific KYC, verified on the spot

When a new hire is in India, that means Aadhaar and PAN. The employee emails them for the documents, scans what comes back, runs the identity checks, and clears them for payroll - whatever the country requires.

Welcome to Northwind - two documents to finish your setup
A(
Ava (Onboarding)AI<onboarding@northwind.com>9:02 AM
Hi Aarav, welcome to Northwind! To finish your payroll setup, could you reply with a clear photo of your Aadhaar and PAN card for verification? It's quick and secure.
AS
Aarav Sharma<aarav.sharma@gmail.com>9:18 AM
Hi Ava, sure - I've attached both. Let me know if you need anything else.
aadhaar.jpgpan.jpg
KYC Documents - Aarav Sharma.pdf
PAN Card
Income Tax Department, India
NameAarav Sharma
PANABCDE1234F
DOB14/03/1996
Aadhaar
Unique Identification Authority of India
NameAarav Sharma
AadhaarXXXX XXXX 1234
DOB14/03/1996
Identity Verification
India KYC - Aadhaar & PAN
Verifying
Full name
PAN
Aadhaar
Date of birth
Source
Full name
PAN
Aadhaar
Date of birth
Integrations

Works in the tools you already use

WorkdayBambooHRRipplingGustoADPSlack
Questions

Frequently asked

The full provisioning checklist: the HRIS profile, payroll and benefits enrollment, account and tool access by role, and the onboarding paperwork (offer acknowledgment, I-9, policies). It runs each task and tracks it to completion.

The ones you already use - Workday, BambooHR, Rippling, Gusto, ADP - plus your identity and email provider. It operates them the way a coordinator would, so there's no custom integration to start.

It prepares and routes them, but anything sensitive - final pay, I-9 verification, access to restricted systems - waits for your approval. A human stays in charge of anything consequential.

Yes. Every task, who it was assigned to, and when it completed is logged, so you have a complete, auditable record of how each new hire was set up.

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