A success employee that spots churn risk and saves the renewal
It watches account health, flags the customers going quiet or trending down, reaches out with the right play, preps the QBRs, and chases renewals - so accounts don't slip away unnoticed.
The actual employee, working in your Slack.
No account slips away.
How it works
Watches account health
Tracks usage, support load, sentiment, and renewal dates across every account, and flags the ones going quiet or trending down - early, not at renewal.
Runs the right play
Drafts the check-in or save play tailored to what's happening, preps QBR decks with the account's own trends and ROI, and books the time with the right person.
Chases the renewal
Tracks renewals, nudges before they lapse, and hands the CSM a ready-to-run plan - while a human owns the relationship and the conversation.
Works in the tools you already use
Gainsight
Salesforce
HubSpot
Zendesk
Gong
SlackFrequently asked
It watches the signals that actually predict churn - usage trends, support tickets, login activity, sentiment, and time to renewal - across every account, and flags the ones drifting weeks before renewal, so you can act while there's still time.
Your first AI employeeis one call away
Book a demo and we'll walk you through the product end-to-end.