A track-and-trace employee that runs the check calls and answers the shipper
It calls and texts the carrier for status, writes the milestone to your TMS, and proactively updates the shipper with an ETA - so check calls get made on time and 'where's my freight' stops reaching a person.
The actual employee, texting your shipper.
Located. Updated. Logged.
How it works
Runs the check call
Calls or texts the carrier and driver on your schedule, captures the location, status, and ETA, and reads it against the plan - so a check call never gets missed because a rep was busy.
Updates the TMS & shipper
Writes the milestone and ETA to your TMS and pushes the update to the shipper proactively - and answers inbound 'where's my freight' questions instantly with live status and a tracking link.
Flags the exceptions
When a load is running late, sitting, or off-route, it escalates to dispatch with the carrier, the location, and the impact - so the real problems get a person, not the routine updates.
From check call to a clean milestone
It calls the driver for a status, reads the location and ETA against the schedule, and writes the milestone to your TMS - then pushes the ETA to the shipper, so the board is always current without a rep on the phone.
Works in the tools you already use
McLeod
project44
Samsara
Turvo
Twilio
SlackFrequently asked
Yes. It calls and texts the carrier and driver on whatever cadence you set, captures location, status, and ETA, and logs the result - so every load gets its check call on time, including nights and weekends, without a rep dialing down a list.
Your first AI employeeis one call away
Book a demo and we'll walk you through the product end-to-end.