A full schedule, a clear front desk.
How it works
Answers & books
Picks up the patient line day or night, books and reschedules against real availability, and fills cancellations from the waitlist so slots don't go empty.
Reminds & cuts no-shows
Confirms every appointment and sends reminders by text and call, and reschedules on the spot when a patient can't make it - turning a cancellation into a new time.
Gets them ready
Sends forms and collects insurance before the visit so check-in is fast, and flags anything unusual to the front desk.
Works in the tools you already use
Epic
athenahealth
Phreesia
Twilio
Tebra
SlackFrequently asked
The high-volume access work: booking and rescheduling, answering questions about hours, location, forms, and the portal, filling cancellations from the waitlist, and sending reminders. Anything clinical or unusual is routed to your staff - it handles access and administration, never medical questions.
It confirms every appointment, sends reminders by text and call, and reschedules on the spot when a patient says they can't make it - so a conflict becomes a new booking instead of an empty slot or a missed visit.
Yes. It sends pre-visit forms, collects and confirms insurance, and checks that everything's complete before the visit, so the front desk isn't chasing paperwork and registration errors don't turn into denials later.
Your scheduling and EHR tools - Epic, athenahealth, Tebra - plus secure text and your phone line, operated the way front-desk staff would, scoped to your privacy and compliance requirements.
Your first AI employee
is one call away
Caesar will call you right now, introduce himself, and show you exactly how this works.