A patient-access employee that books the visit and gets them ready
It answers the patient line, books and reschedules, fills cancellations from the waitlist, sends reminders to cut no-shows, and collects forms and insurance before the visit - so the front desk isn't buried and the schedule stays full.
The actual employee, on the phone.
A full schedule, a clear front desk.
How it works
Answers & books
Picks up the patient line day or night, books and reschedules against real availability, and fills cancellations from the waitlist so slots don't go empty.
Reminds & cuts no-shows
Confirms every appointment and sends reminders by text and call, and reschedules on the spot when a patient can't make it - turning a cancellation into a new time.
Gets them ready
Sends forms and collects insurance before the visit so check-in is fast, and flags anything unusual to the front desk.
Works in the tools you already use
Epic
athenahealth
Phreesia
Twilio
Tebra
SlackFrequently asked
The high-volume access work: booking and rescheduling, answering questions about hours, location, forms, and the portal, filling cancellations from the waitlist, and sending reminders. Anything clinical or unusual is routed to your staff - it handles access and administration, never medical questions.
Your first AI employeeis one call away
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